What To Do in the Event of an Auto Accident

Move out of the way of traffic and turn on your hazard warning lights.

Call the police even in a minor accident. If someone is injured, request medical assistance. If fire is involved, request fire department aid.

Do not discuss the accident with anyone other than the police or your Insurance Company agent.

Exchange necessary information with the other driver(s). Be sure to write down the other driver's name, address, phone number, license plate number and insurance information. Also write down the contact information of all witnesses.

Report the accident to your Insurance Company as soon as possible.

What To Do After a Loss to Your Home

Promptly report the loss to your Insurance Company.

Protect property from further damage by arranging for reasonable temporary repairs as soon as possible. For example, if windows are broken, have them boarded up to protect your home and property against vandalism or weather damage.

Keep an accurate record of all temporary repair expenses (e.g., bills and/or material receipts) so that you can add the amount to your claim. Also, keep an accurate record of any and all expenses incurred to be considered for possible reimbursement.

Please do not make any permanent repairs until the insurance adjuster has had a chance to review the damage.

Determine the damage to your personal property (contents). Make a written list of what was damaged. To be as accurate

as possible, please include the manufacturer, brand name and the place and date of purchase. We recommend beginning

this process by dividing your list into broad categories such as location (e.g., living room, bedroom #1, bedroom #2).

If available, photographs, videotapes or personal property inventories are valuable resources during the itemization process.

Separate damaged and undamaged property. In order to complete a full assessment of the loss, your Travelers claim

representative will need to inspect all damaged property. If possible, place damaged items in a secure area where they can

be inspected. If you are unsure about any item, please include it with the damaged property.